Overview
The Six Pillars framework defines how Glass Box Solutions approaches AI development for legal technology. Each pillar addresses a specific requirement for AI tools used in professional legal practice.
Pillar 1: Source Traceability
Every AI output links to the data that generated it. When the PD ratings calculator produces a disability rating, it shows which medical reports, impairment values, and statutory provisions contributed to that result.
This means:
Pillar 2: Decision Explainability
AI reasoning is documented, not hidden. Rather than presenting only final answers, Glass Box tools show the intermediate steps and logic that produced those answers.
For calculations, this means displaying formulas and their application. For recommendations, this means showing the factors considered and how they were weighted.
Pillar 3: Audit Capability
Complete operational logs are maintained. Every interaction with a Glass Box tool is recorded with timestamps, inputs, outputs, and any user modifications.
These logs support:
Pillar 4: Human Oversight
AI provides analysis; humans make decisions. Glass Box tools are designed as assistants, not autonomous agents. Every consequential output passes through human review before use.
This includes:
Pillar 5: Compliance Architecture
Tools are designed around regulatory requirements from the start. For legal technology, this includes California Bar rules, HIPAA requirements for medical information, and SOC 2 security standards.
Compliance isn't retrofitted—it's built into the architecture.
Pillar 6: Bias Transparency
Known limitations are disclosed. AI systems have constraints based on their training data and design choices. Glass Box tools document these limitations clearly.
This includes:
Application
These six pillars guide every product decision at Glass Box Solutions. They represent our understanding of what legal AI requires to be professionally useful.